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WHAT IS IT?

The card "Navegante" is a card, personal and intransmissible, equipped with contactless technology that allows the loading of Transportation Tickets of up to four contracts/Transportation Tickets, valid for access to various transportation operators in the Metropolitan Area of Lisbon.

HOW IT WORKS? 

The Navegante Card is a "smart card" that has an embedded chip and an antenna, which works by approximation, without contact, to a validator that takes note of the information contained on the chip, thus enabling access to the form of transport.

HOW TO VALIDATE?

Being a contactless card, just pass the Navegante card about 5 inches from the red circle on the validator, which will beep and light up indicating the validation of the ticket (short signal and green indicates that the ticket is valid, if three short beeps and red is emitted, it is not valid). The validator indicates the expiration date of the ticket.

Whatever the transportation ticket / contract loaded, that involves Fertagus, the validation before each trip is mandatory.

HOW TO BUY?

The Navegnate card can be request from any Fertagus Ticket Office by submitting the "Request ID Card for the Lisbon Region Transportation" which is also available at any Fertagus Ticket Office, and has a typical delivery period of 10 days.

The price of the Navegante card for any of the modalities is 7€, except for profiles 4_18 and sub23 which costs 3,50€.

To obtain the card urgently, please contact the Customer Service at the Pragal Station (see the Timetables for delivery requests). The price of the requested card in this mode is 12€, except for profiles 4_18 and sub23 which costs 6€.

MODALITIES OF NAVEGANTE CARD

- Normal

- Children (children aged 4 to 12 years)

- Seniors (customers aged over 65 years)

- Retirees/Pensioners (retired customers or pensioners whose monthly household income is less than or equal to the minimum nacional wage)

-  4_18 ou Sub23

Basic and Secondary Education students aged between 12 and 18 are entitled to a free pass for young students, under 18+TP. This benefit applies to all children and young people aged 4 to 18, and the pass is valid until the last day of the month in which they turn 19, without the need for annual renewal.

Students over the age of 18 and under or under 23, and students attending courses with an integrated study cycle, namely Architecture and Urban Planning, Pharmaceutical Sciences, Medicine, Dental Medicine and Veterinary Medicine aged up to and including 24, are entitled to a free pass for young students, in the under 23+TP student modality, who are enrolled in a national educational establishment, be it basic, secondary, vocational or higher education, with annual renewal required.

 -CCI (customers that prove the quality of CCI, on the terms and conditions required by  the Transport Operators)

CONDITIONS FOR REQUESTING THE NAVEGANTE CARD

When ordering the Navegante Card for the first time, you must submit, the legally required documentation according to the customer profile:

 General Documentation:

- Requisition duly completed;

- Original Personnel Ballot (children up to 10 years), or BI (EU citizens), or Citizen Card, or Passport, or Driver´s License (nationals citizens) or Residence Permit;

- Recent photograph, original, in color, passport type, with plain background, bareheaded and without sunglasses (except in specific duly justified situations.

Specific documentation:

           Retirees/Pensioners

Statement issued by the competent authority confirming the current net value of the pension or respective monthly salaries and statement of the council Parish of the area of residence of the Passenger confirming the composition of their household.

         Students 4-18 / Sub23

Personalized navigation card – if you do not have a personalized navigation card;

Young people aged 4 to 18 do not need to provide proof of enrollment in an educational unit (as they attend compulsory education);

Young people aged 19 to 23 must prove that they are students by presenting a Declaration of Enrollment;

Young people aged 23 to 24 must prove that they are students studying Architecture and Urban Planning, Pharmaceutical Sciences, Medicine, Dental Medicine or Veterinary Medicine by submitting a Declaration of Enrollment;

Presentation of the identification document;

              Children of 4 to 6 years (by the December 31, of each year)

Present the original and a photocopy of the document proving the address of their parents or document issued by the council Parish of the área of residence.